Frequently Asked Questions (FAQ)
Materials and Craftsmanship
Gentlehomme exclusively utilizes premium natural fibers such as combed wool, Egyptian cotton, and top-tier silk. By collaborating with elite global textile mills, we ensure every garment offers superior breathability, longevity, and a refined feel, reflecting our unwavering commitment to quality.
Returns and Exchanges
We offer a seamless 7-day return and exchange policy. To qualify, items must remain in original condition, with tags attached and no signs of wear or laundering. To initiate a request, please log in to your account or reach out to our support team, and we will guide you through the process.
Shipping and Logistics
Orders are typically processed and shipped within 24–48 hours. Each delivery is protected by Gentlehomme signature waterproof packaging and handled by high-standard courier services. Once dispatched, you will receive a tracking number via email to monitor your shipment's progress in real-time.